Dec 20, 2021 - COVID

Out-of-towners leave one-star Yelp reviews for Chicago's Hideout

Photo of the front of a bar.
A masked patron gets ready to enter the Hideout Holiday Sale over the weekend. Photo: Monica Eng/Axios.

Yelp users with profiles from Texas, Missouri and California are attacking the Hideout with one-star reviews, some aimed at the Chicago bar's COVID policies.

Why it matters: The one-star reviews appear to be an organized campaign to protest the club's policy of checking vaccination cards and enforcing the state mask mandate.

Between the lines: This comes after the club owners reported white supremacist and anti-vax vandalism to the Hideout in October.

What they're saying: A reviewer from Spicewood, Texas, complained of "horrible service," while one from Kansas City, Missouri, said "all the employees were rude and harassing everyone."

  • A Yelper from San Francisco levied unsubstantiated personal attacks on Hideout co-owners.

The other side: Last week, Hideout supporters from Chicago jumped onto Yelp to counter the negative reviews.

  • "Do not believe all these conveniently-recent one-star reviews," said Matt G. from Chicago.
  • "One of my favorite venues in Chicago" — Sussanah S.
  • "This was 9 yo's first post-vaccine stop!" — Carmin B.
  • "Always a welcoming place" — Eric Z.
  • "Someone's got it in for the Hideout" — Helen T.

Of note: Co-owners Tim and Katie Tuten declined to comment at this time.

Editor's note: Axios Chicago held monthly Office Hours events at the Hideout this fall.

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