Twitter's response: Asked why Twitter should be believed, a spokesman acknowledged "that's a fair question" and added the following:
Too many times we've said we'd do better and have promised more transparency but have fallen short delivering on them. However, we've never publicly opened up our internal roadmap around safety like this before. Now — for the first time — everyone can see exactly what updates we have planned and where we're headed, and most importantly, hold us accountable for delivering on those specific promises. We'll be giving real-time updates on these efforts to give people a better understanding not only of what these changes are but the process involved. Ultimately our hope is that this new level of openness will help build trust as we work to make Twitter safer place.