Stories

Ina Fried Oct 19
SaveSave story

Twitter apologizes for past lapses, issues calendar of planned safety updates

Twitter issued a timeline for planned changes to reduce harassment. Photo: Matt Rourke / AP

Apologizing for past lapses, Twitter pledged to do a better job of keeping users safe on the social media platform and offered a calendar of planned enhancements.

"This won't be a quick or easy fix, but we're committed to getting it right," the company said in a blog post. "Far too often in the past we've said we'd do better and promised transparency but have fallen short in our efforts."

Why it matters: Twitter has a reputation for promising to improve safety, but not for accomplishing much in terms of reducing harassment and hate speech on its platform.