
Illustration: Sarah Grillo/Axios
Be wary of shopping online for pets — online puppy scams will cost Americans $2 million this year, according to the Better Business Bureau (BBB).
Driving the news: While pet scams appear to be on the decline from a pandemic high, per BBB data, they remain one of the largest sources of online shopping fraud.
- The scams involve would-be pet owners paying hundreds or thousands of dollars for an animal that doesn't exist.
By the numbers: The average loss of $850 in 2022 is up 60% since 2017, when BBB started tracking online pet scams.
- BBB estimates that only one in 10 victims reports their losses.
Be smart: Pet scams soar during the winter holidays. To avoid being a victim, here are BBB's top tips for researching puppy sellers:
- See pets in person before paying any money. Not possible? Set up a video call to view the animal.
- Conduct a reverse image search on photos attached to ads.
- Avoid wiring money, or using a cash app or gift card. These payment methods generally don't offer fraud protections like credit cards do.
- Research the breed to figure out the average market price.

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