Readers react: Your wishlist for Philly's airport

By the numbers: More plentiful and comfy seating topped readers' wishlist when it comes to how the airport can improve the customer experience, accounting for 28% of the roughly 100 people who responded.

• 🔌 2nd place: More outlets for charging devices — 22%.

• 🧳 3rd: Real-time estimates for when a flight's luggage will appear in the baggage claim — 20%.

Catch up quick: Philly recently ranked last in JD Power's latest customer satisfaction index for large airports.

• Philly has maintained its bottom-of-the-barrel ranking for several years running when it comes to several measures, including departure/arrival experience, eats, staff and facilities.

What you're saying: Here's what else our readers suggested:

• 🚰 Water refill stations! It's ridiculous how some terminals don't have any.
• ✨ American Airlines terminals need a revamp. The lines are unnecessarily confusing and congested. Bag-tag and bag-drop lines are convoluted.
• 🐂 More space — sometimes you feel like herded cattle.
• 🧑‍💻 Better customer service.
• 🧳 Baggage claim is confusing and not clear where to go to claim your luggage for each flight.
• 🚐 Have a shuttle between all terminals.
• ✈️ Executing flight arrival and departure logistics is the top need for the airport.
• 💡 Improved interior design and lighting.