SEPTA says ridership has rebounded from dip during Omicron wave

State of play: SEPTA officials blame the rise of remote work and lingering COVID-19 fears for low ridership in 2022.

• The agency is also still struggling with a driver shortage and is in search of 200 operators.
• "We don't know if it's possible to get to pre-COVID levels," SEPTA spokesperson Andrew Busch told Axios.

By the numbers: In 2019, the city's public transportation agency had about 900,000 one-way passenger trips on buses and subways, every weekday.

• That figure is now around 450,000 passengers per day.

Flashback: SEPTA took the biggest hit in the early days of the pandemic, with traffic plummeting by 90% between March and April 2020.

• For months, SEPTA lost $1 million every day thanks to the lack of revenue from ticket sales.
• Come June 2021, ridership grew to 40% of pre-pandemic levels, after the agency rolled back its COVID capacity limits and people started to get vaccinated against the virus.
• Ridership continued to see modest increases, but it dipped to 40% again this January, during the height of the Omicron surge.

Between the lines: Although the pandemic accelerated SEPTA's issues, ridership had already been on the decline.

• Between 2014 and 2019, SEPTA's bus ridership dipped by 13%.
• Fiscal year 2019 had the lowest overall ridership counts of the past decade.

What they're saying: Busch said the agency continues to operate largely because of the $1.5 billion in federal help. It's expected to last until 2024.

• The agency also increased cleaning operations and expanded its police force to quell safety concerns, but it hasn't done much for enticing passengers back.

The bottom line: Ridership levels aren't expected to return to normal anytime soon.