Canceled flights complicate fall travel
If you're planning to travel this fall, you may have fewer flights to choose from than before the pandemic.
- The airline industry is operating 10-15% fewer flights compared to 2019, per the DMN.
Why it matters: Airlines usually weigh which destinations are most popular before deciding where to add flights and where to cut them. That means travelers headed to less popular cities could have a harder time getting there.
Meanwhile: Travelers are increasingly looking for a more seamless travel experience, and airlines will need to figure out how to keep them happy.
- Between January and June of this year, almost 16,000 complaints were made against U.S. airlines, according to a recent Department of Transportation report. Around 6,800 complaints were made during the same period last year.
- Refunds and flight problems, like cancellations and delays, were the most common reasons for this year's complaints.
What we're watching: The change-ups may continue as the airline industry figures out what post-pandemic travel will look like.
- Airlines can still add flights closer to the travel date if they want to.
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