Aug 21, 2024 - Food and Drink

Chick-fil-A rolls out two-story drive-thru design

Thomas Wheatley

A photo of. a two-story Chick-fil-A restaurant with drive-thru lanes passing through a breezeway underneath — The first "elevated drive-thru" concept in McDonough, Georgia. Photo: Courtesy of Chick-fil-A

Chick-fil-A is unveiling its first-ever "elevated drive-thru" restaurant as the fast food company tests the countless ways that customers can buy a chicken sandwich.

Why it matters: The new two-story location opening Thursday on Jodeco Road off I-75, about 30 minutes south of Atlanta, features four drive-thru lanes and a kitchen on the upper floor. The store has no dining area.

Zoom in: The upstairs kitchen is two times larger than a typical Chick-fil-A's, the company says.

Employees will place a customer's order on a "sophisticated conveyor belt system" that can deliver a meal every six seconds.

By the numbers: Drive-thru makes up 60% of Chick-fil-A's sales, the company said in a statement.

Company executives think the new layout could accommodate three times more vehicles than a standard Chick-fil-A restaurant drive-thru.

Zoom out: The new design is one of two rolled out by the company in July 2023, along with a walk-up, pick-up concept for urban areas.

Chick-fil-A grand opening

The new Chick-fil-A is located at 2155 Jodeco Road in McDonough.

It'll be open from 6am to 10pm Monday through Saturday.

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Chick-fil-A rolls out two-story drive-thru design

Chick-fil-A grand opening

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