As the coronavirus pandemic drags on, tech companies are stepping into the void left by a reluctant or incapable federal government — enabling contact tracing, wrestling with testing, and ramping up the capacity of government operations like unemployment services.
Why it matters: In the U.S., these giant firms — teeming with creative and restless employees, cushioned by big financial reserves and spurred on by the urgency of the moment — have stopped waiting for the government to move and begun taking their own initiative.
San Francisco on Friday announced a temporary 15% cap on fees delivery companies can charge restaurants during the coronavirus crisis.
Why it matters: Food delivery has skyrocketed as residents remain confined in their homes except for essential trips. The service has become the primary source of revenue for restaurants as they can no longer serve on-site patrons.
Apple and Google on Friday announced a joint effort to notify people via smartphone — on an opt-in basis — if they've come into contact with someone with the coronavirus, without having to share users' location information with government authorities.
Why it matters: Contact tracing is seen as a key means for allowing society to reopen from shelter-in-place orders, but there have been significant privacy concerns about requiring people to share their location and other personal data with the government.
As the coronavirus pandemic quickly upended the U.S. economy and everyday life, it has also prompted entrepreneurs to devise clever solutions to new problems.
What’s happening: Founders have quickly spun up projects like Frontline Foods and StopCovid-19 to tackle urgent needs like generating revenue for restaurants and keeping essential service workers informed of fast-changing health guidelines.
Spaces CEO Brad Herman had an early warning about COVID-19 because his startup supplies VR attractions to a number of theme parks in China. Realizing that the business he spent the last few years building was going to evaporate, Herman quickly found a new way to apply his team's know-how: helping companies host Zoom teleconferences in VR.
Why it matters: Many startups are rethinking the viability of their core businesses in the wake of the coronavirus. Spaces' move is one of many such pivots likely to crop up in the coming months.