The major online platforms' long struggle to cope with floods of misinformation has reached a new pitch of urgency during the coronavirus pandemic — just as the fight has become harder than ever.
Driving the news: In the most recent controversy, One America News Network — a small rival to Fox News that is President Trump's current favorite — aired a segment Friday, also posted on YouTube, that makes conspiracy-theory-style connections between China, the "deep state," George Soros, Bill Gates, and the Clintons.
Snapchat and Twilio are both announcing new efforts Monday to provide support for people affected by domestic violence and mental health concerns in response to a swell in demand during the COVID-19 outbreak.
Why it matters: Online services and crisis lines are being asked to shoulder a greater share of the burden of responding to people's needs at a moment when other types of direct service are harder to access.
