
San Francisco's downtown is still struggling to recover from the pandemic as the impending closure of retail behemoth Nordstrom looms.
What's happening: Downtown activity is just 32% of what it was before the pandemic.
- That's according to anonymized mobile device connectivity data analyzed by researchers at the University of Toronto's School of Cities.
Why it matters: Downtown San Francisco became a ghost town during the height of the COVID-19 pandemic as people stayed home.
- Even as the pandemic ebbs, the era of remote and hybrid work it ushered in means fewer people visiting restaurants, bars and shops.
- That has big implications for downtown economies, which have historically relied on commuting workers who spend money before, during and after their daily 9-5s.
Zoom in: San Francisco's sluggish recovery is due at least in part to its heavy concentration of tech workers — many of whom decamped elsewhere amid the pandemic — as well as a shortage of affordable housing.
- Downtown is also facing a retail exodus, with the departures or planned departures of stores like Nordstrom, Uniqlo, Gap, Saks Off 5th, H&M and more.
What they're saying: "Nordstrom leaving is very disheartening and shows the need for fast-tracked legislation to help retail and immediately focus on zoning that meets the critical needs of a time when the entire retail landscape has changed nationwide," said Marisa Rodriguez, CEO of the Union Square Alliance.
Between the lines: Some city leaders have pointed to crime as a driver behind the retail exodus downtown, the San Francisco Chronicle reports.
- Last week, a Walgreens security guard was arrested on suspicion of fatally shooting a 24-year-old who police said shoplifted.
Zoom out: Downtown activity has returned to — or even exceeded — pre-pandemic rates in a handful of U.S. cities, but most are still struggling to attract the foot traffic they once did.
- Salt Lake City (139%); Bakersfield, California (118%) and Fresno, California (115%) had among the country's highest post-pandemic downtown recovery rates as of February (the most recent data available), as measured by estimated foot traffic.
- Joining San Francisco at the bottom are St. Louis (38%) and Portland, Oregon (40%).
How it works: The researchers essentially treated smartphones and other mobile devices as a proxy for their owners — if a device pings a nearby cell tower, it's a good bet that's where the device's owner is.
Reality check: While downtown activity is one indicator of a city's economic health, it doesn't paint a full picture on its own.
- The lure of better, springtime weather, meanwhile, might convince more people to head back into the city — to enjoy dinner and drinks al fresco, for instance.
What's next: San Francisco is experimenting with various efforts to rethink its downtown neighborhoods — including, most notably, office-to-residential building conversions, which are poised to skyrocket in the coming years.
- Yet that idea is more cumbersome than it might seem, in part because the design and shape of some office buildings make them ill-suited for residential use.

Get more local stories in your inbox with Axios San Francisco.
More San Francisco stories
No stories could be found

Get a free daily digest of the most important news in your backyard with Axios San Francisco.