Mar 12, 2024 - News

The Lombardy Kroger was named one of the worst grocery stores in America

Illustration of a shopping cart with an "X".

Illustration: Shoshana Gordon/Axios

The Lombardy Kroger is one of the worst grocery stores in America, according to an online gaming company's analysis of Google reviews.

Why it matters: Richmonders love to hate the Kroger at 901 N. Lombardy St. due to its crowded parking lot, long lines and the misplaced items on the shelves, per online reviews.

Yes, but: The store is often crowded because its north-central location makes it the closest national supermarket chain for huge swaths of the city, including the lower Fan, VCU, downtown, parts of Northside, the East End and Manchester.

The big picture: Solitaired, the online gaming company, scraped Google reviews from Dec. 2023 for the county's largest 100 cities to come up with the results.

  • It found, overall, Trader Joe's is the most loved grocery chain, and Walmart the most hated.
  • And Lombardy Kroger wasn't the only Richmond store to get a mention; the Willow Lawn Kroger came in 20th on the list for the worst customer service in the country.

Karri's thought bubble: Lombardy Kroger might get all the online jokes, but there's only one local Kroger where a former mayoral candidate showed up shirtless on the evening news after stripping down to save a stabbing victim — it ain't Lombardy.

  • And I'll take Lombardy's parking lot over Carytown's any day.

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