Nov 14, 2022 - News

Des Moines voided hundreds of parking tickets after system snafus

Jason Clayworth

Illustration of a pattern of parking signs. — Illustration: Allie Carl/Axios

At least 260 parking tickets were voided by the city of Des Moines due to malfunctions of a new meter system, according to records obtained by Axios.

Catch up fast: In April, DSM began modernizing its downtown street parking system with hundreds of kiosks that take multiple forms of payment and can send text alerts prior to a meter's expiration.

But there have been some technical glitches that aborted some transactions between May and August.

What's happening: The East Village's meter upgrades are being delayed until early next year as a result of the snafus, city traffic engineer John Davis told the city council earlier this month.

State of play: The city began tracking the number of tickets it voided during the first week of June.

Most of the problems with the system are resolved, Davis told us earlier this month.

Of note: People who think they've been wronged by the system can challenge a ticket if they file an appeal within seven days.

Most fines are $15.

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Des Moines voided hundreds of parking tickets after system snafus

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