Mar 6, 2024 - Business
What most peeves Colorado consumers
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Consumer complaints in Colorado reached an all-time high in 2023, driven upward by increasing frustration with sales and services.
By the numbers: The Attorney General's Office recorded 20,390 complaints — up 14% and topping the 20,000 mark for the first time.
- Unauthorized memberships and subscriptions, as well as cancellation and service issues related to retail sales, topped the list.
- Disputes related to professional services and auto sales landed at second and third, respectively.
What they're saying: "The painful reality is too many businesses are cutting corners, putting unfair burdens on consumers, and engaging in deceptive practices," Attorney General Phil Weiser said in a statement.
The intrigue: The complaint list hews closely to prior years, but troubles with travel and government services are down.