The next must-have leadership skills are uniquely human

AI and automation are changing the way people work — and what it takes to lead.

• As technology reshapes industries, leaders who combine analytical thinking with emotional intelligence will rise to the top.

Babson College Professional & Executive Education is preparing those leaders with new programs that combine data-driven strategy with empathy, creativity and resilience — uniquely human skills essential for navigating today's evolving workplace.

Why it's important: As machines and models take on more routine tasks, the human edge lies in collaboration, adaptability and compassion. Entrepreneurial leadership (Babson's specialty) helps leaders hone their head and heart alike.

• "Active listening and empathy are essential for entrepreneurial leaders to identify starting points for creating viable business opportunities," Babson On-Demand™ co-director Philip Kim, who is also the school's Lewis Family Distinguished Professor in Social Innovation, said.

The details: Babson's Professional & Executive Education programs are built for leaders who want to turn insight into compassionate and strategic action. Each course connects analytical rigor with those uniquely human skills and sets students up for success.

• Program areas are research-backed, taught by world-class faculty and span professional development, organizational development and resources for early entrepreneurs.
• Formats are flexible, letting students join live online, in-person, blended or on-demand, making learning accessible from anywhere.
• Expanded offerings include stackable certificates and advanced credentials focused on skills including agility, resilience, empathy and innovation.
• Skills learned can be applied immediately — and credentials can be added to resumes and LinkedIn profiles.

An expert's take: Professor of Organizational Behavior Danna Greenberg says quality entrepreneurial leadership starts with a deep understanding of yourself and your team.

• "If you do that, you're able to work with your team in a way that motivates them and engages them," Greenberg said. "It excites them to also be entrepreneurial and, together, you can pursue that opportunity."

The impact: The school's Professional and Executive Education program has now been around for more than 50 years and has supported thousands of learners, earning Babson top marks in retention, satisfaction and promoter surveys.

The takeaway: AI may redefine industries, but human-centric leadership will define success. Babson College Professional & Executive Education gives professionals the mindset, skills and confidence to lead with empathy — and impact.

See how you can get an edge on AI.