Jan 24, 2024 - Business

Ford recalls 1.89 million Explorer SUVs for road hazard risk

Ford logo on front of a Ford Explorer

Ford Explorer sports utility vehicles from model years 2011 through 2019 are part of a recall. Photo: Michael Nagle/Bloomberg via Getty Images

Ford is recalling approximately 1.89 million Explorer SUVs because the trim could detach and cause a "safety hazard" to other vehicles, according to National Highway Traffic Safety Administration documents.

Why it matters: If the trim detaches, it could increase the chance of a crash, NHTSA documents show.

The big picture: Ford said in documents it is aware of 568 consumer complaints and more than 14,000 warranty reports that allege the parts were detached or missing.

  • The automaker said it is not aware of any crashes or injuries related to the issue.
  • The recall is for Explorers from the 2011 through 2019 model years.

Threat level: Only 5% of the recalled Explorers are expected to be affected by the problem, Ford said in a statement Wednesday.

What's next: Dealers will inspect and replace the A-pillar trim as necessary, free of charge, documents show.

  • Owners of affected vehicles will be notified about the recall starting March 13.
  • Car owners can contact Ford customer service at 1-866-436-7332. The number for the recall is 24S02.

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