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Photo: Asa Mathat for Vox Media

YouTube CEO Susan Wojcicki apologized Monday to members of the LGBTQ community who were offended by the company's response to antigay comments by Steven Crowder aimed at Vox journalist Carlos Maza. At the same time, she defended the company's handling of the issue.

Why it matters: YouTube has been under fire for a variety of issues, including the spread of hate and misinformation and enabling of child predators.

"I know the decision we made was very hurtful to LGBTQ community," Wojcicki said, speaking at Code Conference. "That was not our intention at all."

At the same time, Wojcicki said she was involved with and agreed with the company's actions in the case.

YouTube initially said there was no violation of policy before deciding a day later to suspend him from the program that allows content creators to get advertising revenue from YouTube.

Her comments at Code Conference follow both fresh scandals as well as a series of new policy changes aimed at limiting the availability and spread of hate speech and so-called "borderline content."

"This is something we had been working on for months," she said, saying it involved hundreds of people at the company.

The bigger picture: Asked by Vox's Peter Kafka whether YouTube can ever get a handle on the content issues it faces. Wojcicki said the company can continue to get better, pointing to progress the company made on violent extremist content. "I see how much improvement we have already made," she said, adding later: "I'm not saying we're done."

Wojcicki rejected the idea that people should have to get approval before posting videos.

"I think we would lose a lot of voices," she said, adding that there should be "tiers" of trust, requiring a track record for having ads or live streaming.

As for whether YouTube has contributed to the radicalization of the right, Wojcicki declined to answer directly. "Our view is we are offering a diverse set of content to users," she said.

Update: I had a chance to follow up with Wojcicki. You can see the video here.

Go deeper: Google CEO Sundar Pichai shared his thoughts on YouTube in an interview with Axios on HBO that aired Sunday.

Go deeper

35 mins ago - Technology

Facebook Oversight Board overturns 4 of its 5 first cases

Illustration: Aïda Amer/Axios

Facebook's independent Oversight Board published its first set of decisions Thursday, overturning 4 of the 5 cases it chose to review out of 20,000 cases submitted.

Why it matters: The decision to go against Facebook's conclusions in 4 out of 5 instances gives legitimacy to the Board, which is funded via a $130 million grant from Facebook.

New York AG: State severely undercounted COVID nursing home deaths

Gov. Andrew Cuomo. Photo: Lev Radin/Pacific Press/LightRocket via Getty Images

Data from New York's public health department undercounted COVID-19-related deaths in nursing homes by as much as 50%, according to a report released Thursday by state Attorney General Letitia James.

The big picture: Gov. Andrew Cuomo's administration did not include nursing home patients who died after being transferred to the hospital in its tally of over 8,500 nursing home deaths, according to the report. Data provided to the attorney general's office from 62 nursing homes "shows a significantly higher number of resident COVID-19 deaths can be identified than is reflected" in the official count.

Trading platforms curb trading on high-flying Reddit stocks

Major trading platforms including Robinhood, TDAmeritrade and Interactive Brokers are restricting — or cutting off entirely — trading on high-flying stocks like GameStop and AMC Entertainment.

Why it matters: It limits access to the traders that have contributed to the wild Reddit-driven activity of the past few days — a phenomenon that has gripped Wall Street and the country.