Folks passing through security at San Antonio International Airport are filing more complaints, per data from the Transportation Security Administration.
Why it matters: Air passengers are reporting complaints at a higher rate than before the pandemic, according to an analysis by The Data Liberation Project.
By the numbers: Travelers filed 16.4 complaints per 100,000 passengers at SAT in January compared to a rate of 7.5 during the same month in 2019.
Zoom in: The analysis found that travelers grumbled the most about SAT's expedited passenger screening program (or TSA Precheck), registering 569 complaints from January 2023 through January 2024.
Other top complaints were over customer service (52) and screening (33).