Reliability is a consistent concern among residents who rely on the city's buses.
Monthly on-time performance data shows 63% of weekday buses in October were on time, a downward trend over Oct. 2021.
What they're saying: DDOT director Mikel Oglesby tells Axios the trend reflects stricter time measurements rather than poorer performance.
• Before March, buses were considered "on time" if they arrived between 3 minutes early and 6 minutes late.
That window then tightened to between 1 minute early and 6 minutes late.
What's next: The city expects 85% of buses to be on time by the end of 2023. Routes are being rescheduled next year to more accurately reflect true travel times.
Editor's note: This story was corrected to note that the city expects 85% of buses to be on time by the end of 2023, not by mid-2023 as the city initially told Axios.