Feb 2, 2024 - News

Hy-Vee blocks aisles as it plans a downtown redesign

A photo inside Hy-Vee.

Gates as well a boxes of wine now serve as temporary partitions, blocking paths to aisles and making customers reroute within the downtown Hy-Vee. Photo: Jason Clayworth/Axios Photo: Jason Clayworth/Axios

Multiple pathways between aisles are temporarily blocked at the downtown Hy-Vee — a step in resetting the store's open layout, company spokesperson Tina Potthoff tells Axios.

Why it matters: It's the only full-service grocery store and pharmacy in downtown and previous proposed changes were not well received.

Catch up fast: Developers received millions of dollars in incentives allocated by the city of Des Moines, including a 10-year tax abatement for the project.

  • The store was initially supposed to be open 24 hours a day, but that plan changed prior to its grand opening in 2017.

Of note: The store's primary checkout option is now self-checkout kiosks, technology that has frustrated some customers.

What they're saying: The partitions that store employees recently put up to block customer traffic between multiple aisles are temporary as the store works to update its layout, Potthoff says.

  • The proposed new design would create partitions in several areas, including grocery, dining, coffee, and wine and spirits.

What's next: Discussions are still taking place and there is no timeline for permanent changes, Potthoff says.

  • Substantial changes to the building would likely require a city review or permits.
  • Hy-Vee recently reached out to city staff for discussions but hasn't yet submitted plans, Cody Christensen, DSM's development services director, told Axios yesterday.

Get more local stories in your inbox with Axios Des Moines.


Support local journalism by becoming a member.

Learn more

More Des Moines stories

No stories could be found

Des Moinespostcard

Get a free daily digest of the most important news in your backyard with Axios Des Moines.


Support local journalism by becoming a member.

Learn more