Apr 5, 2024 - News

Columbus ranks high for TSA flying complaints

Data: TSA via Data Liberation Project; Chart: Kavya Beheraj/Axios

John Glenn Columbus International Airport has a higher-than-average rate of TSA complaints compared with other airports, per data from the transportation agency.

State of play: The airport ranked 19th in the country out of 103 major airports for the number of complaints per 100,000 passengers between January 2023 and January 2024.

Zoom in: An analysis from Data Liberation Project found TSA PreCheck was the subject of the vast majority of complaints at CMH, followed by customer service, screening and pat downs.

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