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Zoom founder Eric Yuan in New York on the day of the firm's 2019 IPO. Photo: Kena Betancur/Getty Images

This is clearly Zoom's moment in the spotlight, as the public has embraced the videoconferencing provider's service during the coronavirus lockdown. However, security woes, privacy controversies, and trolling incidents have marred the company's star turn.

The big picture: When Zoom usage soared as Americans started working and studying from home, some worried whether it could handle the load. It did, but other problems cropped up as millions of consumers started using what had been an unsung piece of business software.

Driving the news: Over the past week, researchers have reported a variety of security flaws in Zoom.

Yes, but: Most software is insecure to some degree, and those flaws aren't detected unless usage becomes widespread enough to turn the program into a valuable target. Zoom is now in that unenviable position.

Previously, Zoom came under fire for the way its iOS app shared data with Facebook.

Meanwhile, users of Zoom holding classes and public meetings have found themselves targeted by "zoombombing" hecklers, who are interrupting conferences to introduce hate speech or porn.

Flashback: Last summer, Zoom incurred Apple's wrath because of the way its app installed a secret web server on Macs to save its users a click in the launch process.

Our thought bubble: The same design choices and default settings that made Zoom so easy to install and use are the ones that make it vulnerable. The level of trust that users within a large company assume as they work together breaks down among more heterogeneous groups in public environments.

The bottom line: Zoom's stock has soared recently thanks to its surge in usage, but that ride could turn bumpy.

Go deeper

Updated 1 hour ago - Politics & Policy

Omicron dashboard

Illustration: Brendan Lynch/Axios

  1. Health: Pfizer and Moderna boosters overwhelmingly prevent Omicron hospitalizations, CDC finds — Omicron pushes COVID deaths toward 2,000 per day — The pandemic-proof health care giant.
  2. Vaccines: The case for Operation Warp Speed 2.0 — Starbucks drops worker vaccine or test requirement after SCOTUS ruling — Kids' COVID vaccination rates are particularly low in rural America.
  3. Politics: Biden concedes U.S. should have done more testing — Arizona says it "will not be intimidated" by Biden on anti-mask school policies — Federal judge blocks Biden's vaccine mandate for federal workers.
  4. World: American Airlines flight to London forced to turn around over mask dispute — WHO: COVID health emergency could end this year — Greece imposes vaccine mandate for people 60 and older — Austria approves COVID vaccine mandate for adults.
  5. Variant tracker

Arizona governor sues Biden administration over COVID funds tied to mandates

A teacher prepares a hallway barrier to help students maintain social distancing at John B. Wright Elementary School in Tucson, Arizona, on Aug. 14, 2020. Photo: Cheney Orr/Bloomberg via Getty Images

Arizona Gov. Doug Ducey (R) filed a lawsuit Friday against the Biden administration for ordering the state to stop allocating federal COVID relief funds to schools that don't comply with public health recommendations such as masking, the Arizona Republic reports.

Why it matters: The Treasury Department said last week that the state would have to pay back the money if Ducey does not redesignate the $173 million programs to ensure they don't "undermine efforts to stop the spread of COVID-19."

Federal judge blocks Biden's vaccine mandate for federal workers

President Biden speaking from Eisenhower Executive Office Building on Jan. 21. Photo: Yuri Gripas/Abaca/Bloomberg via Getty Images

A federal judge in Texas blocked the Biden administration from enforcing its coronavirus vaccine mandate for federal workers on Friday, citing the outcome of last week's Supreme Court ruling that nullified the administration's vaccine-or-test requirement for large employers.

Why it matters: It's a blow to President Biden's efforts to increase the U.S.' vaccination rates, though much of the federal workforce has already been vaccinated against the virus.