Sign up for our daily briefing

Make your busy days simpler with Axios AM/PM. Catch up on what's new and why it matters in just 5 minutes.

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Catch up on the day's biggest business stories

Subscribe to Axios Closer for insights into the day’s business news and trends and why they matter

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Stay on top of the latest market trends

Subscribe to Axios Markets for the latest market trends and economic insights. Sign up for free.

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Sports news worthy of your time

Binge on the stats and stories that drive the sports world with Axios Sports. Sign up for free.

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Tech news worthy of your time

Get our smart take on technology from the Valley and D.C. with Axios Login. Sign up for free.

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Get the inside stories

Get an insider's guide to the new White House with Axios Sneak Peek. Sign up for free.

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Catch up on coronavirus stories and special reports, curated by Mike Allen everyday

Catch up on coronavirus stories and special reports, curated by Mike Allen everyday

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Want a daily digest of the top Denver news?

Get a daily digest of the most important stories affecting your hometown with Axios Denver

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Want a daily digest of the top Des Moines news?

Get a daily digest of the most important stories affecting your hometown with Axios Des Moines

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Want a daily digest of the top Twin Cities news?

Get a daily digest of the most important stories affecting your hometown with Axios Twin Cities

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Want a daily digest of the top Tampa Bay news?

Get a daily digest of the most important stories affecting your hometown with Axios Tampa Bay

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Want a daily digest of the top Charlotte news?

Get a daily digest of the most important stories affecting your hometown with Axios Charlotte

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Please enter a valid email.

Please enter a valid email.

Subscription failed
Thank you for subscribing!

Photo illustration: Aïda Amer/Axios. Photo: GraphicaArtis/Getty Images

Last year entrenched videoconferencing at the center of our work and private lives — but also showed us the limits and drawbacks of the tools we now depend on.

What's happening: Services like Zoom, Microsoft Teams and WebEx were a lifeline in 2020, channeling everything from work and school to parties and doctor's appointments into our homebound lives.

  • The more we got to know these tools, however, the more we could see that putting a bunch of kids on Zoom sure doesn't make it a party. For every conceivable use of videoconferencing, there's a need for more nuanced and specialized software to deliver more enjoyable, less fatiguing experiences.

As we head into another year likely to be filled with online substitutes for in-person gatherings, most of us are still using the same basic software for K-12 school, religious services, family gatherings, work meetings and book clubs.

  • It doesn't have to be that way.
  • Imagine, for example, an app built for birthday parties that offered kids some interactive fun — anything from a digital version of pin-the-tail-on-the-donkey to built-in-access to Super Mario or Minecraft. One can easily envision adult-themed possibilities as well.

Where it stands: The space has already seen some innovation, with Zoom adding much-needed security features and Microsoft Teams experimenting with a "together mode" — including venues like virtual coffee shops and lecture halls to give different types of gatherings a more appropriate digital space.

  • Cisco has started to offer custom versions of its WebEx software, including one designed for parliaments and state legislatures trying to conduct government business online.
  • Meanwhile, startups are also taking note. Mmhmm is among those offering tools to people who want to customize video meetings with more than just fun virtual backgrounds.
  • Other startups, including Spatial, are trying to use VR to make digital gatherings more immersive, though doing so takes away one of the few benefits of virtual meetings — being able to easily multitask.

Yes, but: Much is still lacking in these offerings — especially the ability to capture the whimsy, serendipity and intimacy of in-person events.

The big picture: Customized videoconferencing tools may be what users need, but the tech industry usually coalesces around one-size-fits-all platforms that substitute the power of scale for the appeal of tailor-made services.

  • From office-document software to search engines and social networks to e-commerce, tech remains a winner-take-all world. Videoconferencing requires a lot of bandwidth and technical overhead, and the ability to deliver that may win out over subtler improvements in interface and social features.

Between the lines: Better hardware can also play an important role in making video conferencing more satisfying.

  • Already we've seen Zoom come to smart displays such as Facebook's Portal and Amazon's Echo Show. TV set-top-boxes are probably next. Amazon already added camera support to its FireTV Cube device.
  • Dedicated video-conferencing devices could also break into the consumer market after being aimed almost entirely at businesses.
  • Meanwhile, 2021's laptop models may get serious camera upgrades, coming after device makers have had time to address the rise of remote work in their development and production cycles.

What's next: In the meantime, expect another year of people buying add-on microphones, cameras and ring lights to improve their at-home set-ups.

Go deeper

Jan 26, 2021 - Technology

Part of East Coast hit by internet outages

Illustration: Annelise Capossela/Axios

Internet users in the Washington-to-Boston corridor reported widespread outages Tuesday, affecting service for both broadband and internet content.

Driving the news: Many Americans have been unable to access remote learning and telework because of the outages, which have affected ISPs including Verizon FiOS, Charter and Comcast as well as internet services including Google, YouTube, Amazon's AWS and Zoom.

Dan Primack, author of Pro Rata
36 mins ago - Economy & Business

SoftBank and StubHub vets form new SPAC

Illustration: Sarah Grillo/Axios

Jeffrey Housenbold, who recently stepped down as a managing partner of SoftBank Vision Fund, has formed a new SPAC with Sukhinder Singh Cassidy, who was president of ticket resale firm StubHub until it was acquired last year by Viagogo.

Why it matters: The death of SPACs has been greatly exaggerated.

53 mins ago - World

U.K. government sets out agenda in first COVID-era Queen's Speech

Queen Elizabeth II walks behind the Imperial State Crown in the Royal Gallery of Parliament. Photo: Richard Pohle/POOL/AFP via Getty Images

Queen Elizabeth II laid out the U.K. government's agenda at the State Opening of Parliament on Tuesday, marking the first Queen's Speech since the pandemic began and her first major public appearance since the death of her husband, Prince Philip.

Why it matters: In a pared-back ceremony, the queen set out Prime Minister Boris Johnson's vision for recovering from a pandemic that inflicted the worst death toll in Europe and worst recession in 300 years.