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Photo Illustration: Chesnot/Getty Images

Messaging apps are becoming more popular than Facebook for sharing and consuming news, according to the 2018 Reuters Digital News Report.

Why it matters: In countries where political free speech is limited or threatened, encrypted messaging has become an attractive way for users to communicate about news and information. And for users that feel social networks that have become too polarizing or crowded, one-to-one messaging is attractive.

  • Facebook is the worldwide leader in messaging, owning the world’s two-biggest mobile messaging apps: WhatsApp and Messenger.
  • But, Chinese companies like WeChat and QQ also have amassed large chat followings.
Expand chart
Data: Media reports; Chart: Andrew Witherspoon/Axios

The use of messaging apps for news is exploding, particularly in countries like Malaysia and Turkey, where stating political views on more open networks can be dangerous, according to the report.

  • The study, which is based on a YouGov online survey conducted with 74,000 people in 37 countries, also finds that a trust gap between users and algorithmically-driven social media platforms — particularly Facebook — has also driven users to find new platforms to communicate about news.
  • Among younger users, the study finds a rise in the use of messaging apps like Whatsapp and Snapchat for news.

The use of messaging for business is also driving adoption. Messaging has become a primary B2B (business-to business) communications tool for brands that are wishing to engage consumers on a more personal level.

  • Chatbots in particular, have become a huge part of the customer service opportunity within messaging for brands. Originally, Chinese messaging companies like WeChat, were the first to introduce messaging chatbots into their products to facilitate better customer service. Now Western companies are investing in the trend.
  • Facebook acquired Ozlo, a chatbot company to boost its artificial intelligence conversational efforts for Messenger in 2017. Twitter debuted a "Direct Message Card" last year to help brands using Twitter Direct Message to speak to customers directly using chatbots.

The bigger picture: The concept of speaking to your entire friend network at once via social networks helped propel the popularity of sites like Facebook. Now the pendulum is swinging away from speaking to hundreds of people at once, back toward one-to-one communication that people feel is more private, secure and authentic.

Go deeper: How Snapchat is separating social from media

Go deeper

Updated 3 hours ago - Politics & Policy

U.S. sounds alarm on Ukraine

Conscripts line up at a Russian railway station yesterday before departing for Army service. Photo: Sergei Malgavko/TASS via Getty Images

The Biden administration is "deeply concerned" by new intelligence — detailed for Axios and other outlets — showing Russia stepping up preparations to invade Ukraine as soon as early 2022.

Why it matters: Most of this was known from public sources and satellite imagery, but the administration is sending a stronger signal by releasing specific details from the intelligence community.

CNN fires Chris Cuomo

Photo: Kevin Mazur/Getty Images for CNN

CNN said Saturday evening it has fired one of its star anchors, Chris Cuomo, following new revelations from a legal review made by the company into Cuomo's involvement in the management of his brother's sexual harassment scandal.

Why it matters: Saturday's firing speaks to how much pressure CNN was under by employees and critics to address Cuomo's behavior.

Updated 6 hours ago - Energy & Environment

Electric car prices could go up before they come down

Illustration: Eniola Odetunde/Axios

The secret to affordable electric vehicles is cheaper batteries. But after years of falling prices, battery costs are now headed in the wrong direction.

Why it matters: Costlier batteries could drive up the price of electric vehicles — threatening the auto industry's transition away from fossil fuels, and, in turn, society's fight against climate change.