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Researchers seek early warnings of online nastiness

In London, an argument over apartments, 1969. Photo: William Lovelace/Daily Express/Hulton Archive/Getty

Among efforts to make social media a more congenial place, researchers at Cornell are working on artificial intelligence that detects nasty online conversations when they are only starting to take that turn.

What's going on: Most studies of online conversation look for phrases such as, "What the hell is wrong with you.” But, by then, it's too late. In their new paper, Justine Zhang, Jonathan Chang and Cristian Danescu-Niculescu-Mizil say they aim to ferret out anti-social clues "when the conversation is still salvageable."