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Match Group CEO Shar Dubey stepped up her criticism of Apple's App Store policies in an interview with "Axios on HBO" that aired Monday, saying the way that the company applies its policies is "inconsistent and unfair" and takes choices away from consumers.

What happened: In the interview, Dubey said the App Store relationship, wherein the company controls billing and subscriptions, had been "a great source of dissatisfaction."

  • Match, the parent company of Tinder, OKCupid and other dating apps and sites, previously issued a statement criticizing Apple's 30% take on App Store purchases.

Why it matters: The latest comments follow increasing scrutiny over Apple's business practices and the way it operates the App Store, including an antitrust investigation by the European Union and a legal battle with "Fortnite" maker Epic Games

  • Facebook CEO Mark Zuckerberg recently said Apple "deserves scrutiny" for the way it has operated the App Store.

What she's saying: Dubey argues that Apple has been "unclear" on why Match and other digital goods and services must give control over billing matters to Apple — and pay a hefty fee — when apps like Uber perform similar functions of connecting two parties for business and are not subject to the same conditions.

  • "This has been a great source of dissatisfaction for a number of our customers because we cannot really help them when they have issues around subscription and billing."
  • "All we are able to do is send them to Apple and we have no transparency on how they service or, you know, treat these issues with our customers. And so that is our contention that there should be a choice. There should be a consumer choice."

What's next: Dubey says Match is currently hoping to resolve the issue with Apple through "direct conversations" but has not ruled out the possibility of taking legal action.

Of note: The CEO also made her first comments on the Department of Justice investigation into an FTC lawsuit alleging that the company knowingly sent automated advertisements with expressions of interest from accounts it knew were likely fake to draw in potential subscribers.

  • "It is not a practice we've ever done, we would ever do. It's not good for business," she said.

Go deeper: Tech giants pile onto Apple amid App Store criticism

Go deeper

Dec 15, 2020 - Economy & Business

2020's been a breakout year for creators

Expand chart
Data: Apptopia; Chart: Axios Visuals

Nearly every major app geared towards content creators has seen significant percentage increases in downloads this year, according to data from Apptopia.

The state of play: Cameo expects to make $100 million from video transactions this year, a spokesperson tells Axios. Over 1 million Cameo videos have been sold-to-date, Tens of thousands of talent now use the app to sell videos.

Australian lawsuit accuses Facebook of "deceptive conduct"

Photo: Indranil Aditya/NurPhoto via Getty Images

The Australian government's regulatory commission announced Wednesday it's launched legal proceedings against Facebook and two of its subsidiaries for allegedly engaging in "false, misleading or deceptive conduct" in regards to a mobile app.

Why it matters: Governments around the world are clamping down on tech giants. Australia's lawsuit is similar to one filed against Facebook last week by the Federal Trade Commission and most states, which alleges the firm illegally hurt competition by buying smaller rivals and "converting personal data into a cash cow."

Off the Rails

Episode 2: Barbarians at the Oval

Photo illustration: Sarah Grillo/Axios. Photo: Jim Watson/AFP/Getty Images

Beginning on election night 2020 and continuing through his final days in office, Donald Trump unraveled and dragged America with him, to the point that his followers sacked the U.S. Capitol with two weeks left in his term. This Axios series takes you inside the collapse of a president.

Episode 2: Trump stops buying what his professional staff are telling him, and increasingly turns to radical voices telling him what he wants to hear.

President Trump plunked down in an armchair in the White House residence, still dressed from his golf game — navy fleece, black pants, white MAGA cap. It was Saturday, Nov. 7. The networks had just called the election for Joe Biden.