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Catch up on coronavirus stories and special reports, curated by Mike Allen everyday

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Illustration Lazaro Gamio / Axios

Artificial intelligence will help marketers figure out which measures of success actually work, AI experts agreed at Nielsen's Consumer 360 annual event Friday.

Why it matters: For decades, dated metrics of marketing success, like click-through rates, have been used to justify ad spending and other marketing investments. Now, AI will help marketers understand what motivates someone to buy or take action on something, and that may not always be a click.

"Even though our industry looks at clicks and other proxy measures as standards, when you apply AI and machine learning to that you realize they have very little to do with that outcome."
— Jack Smith, Chief Product Officer, GroupM, North America

The main use cases of AI in marketing will vary depending on a marketer's desired outcome, says Smith.

  • For ad platforms, like The Trade Desk, artificial intelligence will help optimize their clients' ad campaigns.
  • For agencies, it will also help manage big ad campaigns. "The first use case of AI was in campaign management and optimization," says Smith.
  • For technology companies, like IBM Watson, AI will help identify where consumers are in order to target them better.

AI is already driving big results, according to some executives.

"Some campaigns are up to 70% more efficient. On average, most campaigns are 35% more efficient ... There are real results coming out of that."
— Mark Simpson, VP of Offering Management for Watson Marketing at IBM

What's next? AI will create endless opportunities for marketers, from making better ads to measuring them more accurately. Other outcomes include:

  • New types of data: "What you’ll start to see is creation of synthetic data," says Damian Garbaccio, EVP of Advertiser Direct and Marketing Cloud at Nielsen.
  • Better content: "We partner with creative companies to use AI to produce content," says Simpson.
  • And more personal customer interactions: "What if the experience was so good that you could get complex questions answered by the computer?" asks Rajen Sheth, Senior Director of Product Management (AI), Google Cloud. Sheth says in the future, AI will help businesses get to know customers personally and automatically market to them accordingly.

Go deeper

Tracking the pandemic's unequal impact

Expand chart
Data: Morning Consult/Axios; Chart: Will Chase/Axios

The pandemic was bound to hit the most economically vulnerable among us the hardest. New polling data from Morning Consult, out this morning, shows the degree to which those difficulties were more concentrated among people of color.

Catch up quick: The Morning Consult/Axios Inequality Index has tracked the economic experience of adults in three wage groups since May 2020. We began publishing the findings in May of this year, and six months in, we’re slicing the data a little differently — and looking at inequality between ethnicities.

2 hours ago - Health

WHO says Omicron poses "very high" risk

World Health Organization Director-General Tedros Adhanom Ghebreyesus speaking in Geneva in October. Photo: Fabrice Coffrini/AFP via Getty Images

The World Health Organization said Monday in a new risk assessment that it believes the COVID-19 Omicron variant poses a "very high" risk to the globe because it may be more transmissible than other strains of the virus.

Why it matters: Though the WHO acknowledged there are still many uncertainties associated with the variant, the agency said it believes the likelihood of potential further spread of Omicron around the world is "high."

Battle for the soul of a new web

Illustration: Aïda Amer/Axios

A well-funded and intensely motivated chunk of tech's hive mind is finding common cause in a vast new project: rebuilding the web on a foundation of cryptocurrency and blockchain tech. They call it "Web3."

The big picture: Developers, investors and early adopters imagine a future in which the technologies that enable Bitcoin and Ethereum will break up the concentrated power today's tech giants wield and usher in a golden age of individual empowerment and entrepreneurial freedom.

You’ve caught up. Now what?

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