FirstEnergy: Some Cleveland customers may not have power until Aug. 14

• Customers without power have been thrust into the dark ages with no light, air conditioning, refrigeration, or home entertainment.
• Remote workers have sought coffee shops and other places with available outlets to charge devices and get online.

Driving the news: The Aug. 14 date is the "Global ETR" or Estimated Time of Restoration, FirstEnergy spokesperson Hannah Catlett tells Axios.

• That's the formal estimate of when service will be restored to the majority of customers following major outages.
• "Many customers will have service restored sooner, based on the level of damage in their area," she says.

State of play: Tuesday's storm across Northeast Ohio was the most impactful weather event to hit The Illuminating Company's service territory since July 1993, per Catlett.

• The National Weather Service confirmed two tornadoes touched down in Cuyahoga and Lorain counties.

By the numbers: As of Thursday morning, approximately 256,000 customers remained without service, primarily in Cuyahoga, Lake and Ashtabula counties.

• Cleveland Public Power, meanwhile, said it had restored power to more than 23,000 customers, with about 11,000 still without power.

Between the lines: Crews are working around the clock in 16-hour shifts, but access to some areas has been challenging due to closed roads and downed trees, per Catlett.

• "In many places, damage is in customers' backyards, which makes access more challenging and time consuming."
• More than 3,050 company line crews and additional contractors are on the case, with upwards of 1,000 forestry personnel and damage assessors assisting.