Early Wednesday morning Facebook announced that it is updating the tools and resources they offer to people thinking about attempting suicide, as well as the support they extend to friends and families of suicide victims. The new features include:
- Integrated suicide prevention tools to help people in real time on Facebook Live: People watching a live video have the option to reach out to the person directly and to report the video. Facebook will also provide resources to the person reporting the live video to assist them in helping their friend.
- Live chat support from crisis support organizations through Messenger: Participating organizations include Crisis Text Line, the National Eating Disorder Association, and the National Suicide Prevention Line.
- Streamlined reporting for suicide, assisted by artificial intelligence: The AI tool will make the option to report a post about "suicide or self injury" more prominent for potentially concerning posts.
- Launch of a new video campaign with partner organizations across the globe to raise awareness about ways to help a friend in need.