Downdetector, powered by user reports, showed Vanguard's and Fidelity's websites and online brokerage platforms take hits this morning during early trades. Screenshot: Downdetector
Customers of major retail trading platforms including Schwab, E-Trade, Vanguard and Fidelity reported issues using apps amid the volatile day.
What they're saying: Fidelity acknowledged on social media that some customers had experienced login issues earlier today, but said the issue had been resolved.
By the numbers: Fidelity's reported outages peaked at over 3,700 around 10am ET, Vanguard's at around 2,880, and more than 15,000 were tracked at Schwab around the same time, according to the website Downdetector.
💠Our thought bubble: While the companies did not respond to specific questions about the cause of the reported issues, it's likely that with increased trading activity and interest, more people were inclined to take to social media and aggregated sites like Downdetector to flag their problems.
