Amazon sees disruption in consumer spending from chaotic news cycle
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Major news, including events around the U.S. presidential election and the Olympics, have been disrupting consumer spending patterns, Amazon CFO Brian Olsavsky said Thursday afternoon.
Why it matters: Retail experts in January anticipated that politics would have an impact on businesses this year.
Driving the news: "When high profile things happen [like] the assassination attempt a couple of weeks ago, you do see that people shift their attention to news," he said in response to an Axios question on a call with reporters.
- The events distract from typical consumer patterns — a challenge that "probably most companies" that sell or provide goods and services face, he added.
- "A lot of times, purchases will defer and people will come back and buy what they were going to buy. And other times — that won't happen," he added.
Context: Amazon, which reported its second quarter earnings prior to the call, issued a revenue forecast for this current quarter that was below expectations.
- Olsavsky raised the idea of distracted consumers when asked earlier about the disappointing guidance, and said that the company's "having a little bit of trouble with our forecasting capability," because there's a lot of events like the political conventions and the Olympics taking attention away.
The big picture: Like other major retail and goods companies, including McDonald's and P&G, Amazon has seen consumers continuing to trade down on products based on price, CEO Andy Jassy told investors on a separate call.
- Even so, shoppers have been continuing to pile up on items in their carts, albeit at lower prices.
- "Our North America unit growth is meaningfully outpacing our sales growth because our continued work on [low] prices and deliveries resonated," he said.
What we're watching: Shares of Amazon fell more than 7.7% after hours.
This story has been updated with details from Amazon's earnings call with investors.
