Aug 31, 2020 - Economy & Business
United Airlines to permanently drop most domestic change fees
United Airlines is dropping an unpopular $200 fee for most people who change a ticket for travel within the U.S., AP reports.
Why it matters: United's move will put pressure on American and Delta to drop their change fees, also $200 on domestic travel. "When we hear from customers about where we can improve, getting rid of this fee is often the top request," United CEO Scott Kirby said in a video.