Stories

Alayna Treene Apr 13, 2017
SaveSave story

United passenger removed from plane is suing

Mel Evans / AP

The attorney and family of Dr. David Dao, who was forcibly dragged off a United Airlines flight April 9, held a press conference Thursday morning to address the lawsuit the family is filing against the airline. They explained that Dao has come to understand that "he's the guy to stand up for passengers."

Why this matters: The viral incident is the latest in a series of missteps from United, which recently came under fire for denying two teenage girls entry to a flight because they were wearing leggings. The public lawsuit could be damaging to the airline as it works to rebuild its brand.