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Illustration: Sarah Grillo/Axios

As some states and cities begin to ease shelter-in-place restrictions, Uber is introducing a slew of measures intended to make driver and passengers feel safer about resuming rides, including making face coverings mandatory.

Why it matters: Uber's ride-hailing business took an 80% hit year-over-year in April as the coronavirus pandemic forced many to stay home.

What they're saying: "What we are preparing for is the new normal," Uber director of product management Sachin Kansal said during a press call. "People will have new expectations of us."

"Your Second First Trip" is the slogan Uber is using for the new safety measures it announced Wednesday, including:

  • Mandatory face coverings or masks for both drivers and riders starting Monday, May 18. Drivers will be asked to take a photo to confirm they are wearing one. While riders will only have to tap a button in the app to say they are, the company is not ruling out eventually requiring them to submit photo evidence as well.
  • Riders will be able to alert Uber via the app or cancel a trip if their driver is not wearing a mask or takes it off during the ride, and vice versa.
  • Uber is allocating $50 million to purchasing and distributing safety supplies to drivers. The company has also partnered with Clorox and Unilever to start distributing cleaning supplies in select cities.
  • The company is advising riders to no longer sit in the passenger seat of cars in the interest of social distancing and asks that they roll down windows whenever possible during a ride.
  • Uber is also adding educational videos and instructions to the version of its app used by drivers to help them follow proper safety guidelines.

The big picture: The virus crisis has been challenging for the company. While its food delivery business is seeing a huge surge in demand, the severe dip in Uber's overall business may not recover for a long time, and it has faced criticism for not providing sufficient resources or protections to drivers.

Go deeper

The fight over turning gig workers into gig employees

Illustration: Eniola Odetunde/Axios

The gig economy model powering a number of key tech giants threatens to break down in California, in a battle that may spill out across the country over whether gig workers should be considered employees.

Why it matters: Treating gig companies' workers as employees would guarantee them benefits and other rights they don't necessarily get as independent contractors. But the prospect presents an existential threat to the firms' business models.

Ex-Uber security chief charged with concealing 2016 hack

Photo: Alberto Pezzali/NurPhoto via Getty Images

Uber's former chief security officer, Joe Sullivan, was charged Thursday for obstructing justice and concealing a felony for his role in attempting to cover up a 2016 hack that compromised the data of millions of Uber customers and drivers.

The big picture: The hack didn't become public until a year after it happened, prompting the company's then-new CEO, Dara Khosrowshahi, to fire Sullivan and some of his deputies for their handling of the incident.

51 mins ago - Technology

Scoop: Google won't donate to members of Congress who voted against election results

Sen. Ted Cruz led the group of Republicans who opposed certifying the results. Photo: Stefani Reynolds/Pool/AFP via Getty Images

Google will not make contributions from its political action committee this cycle to any member of Congress who voted against certifying the results of the presidential election, following the deadly Capitol riot.

Why it matters: Several major businesses paused or pulled political donations following the events of Jan. 6, when pro-Trump rioters, riled up by former President Trump, stormed the Capitol on the day it was to certify the election results.