Illustration: Aïda Amer/Axios

Gig economy companies have largely dodged the costs of worker benefits and protections — but now, amid the coronavirus crisis, find themselves struggling to keep both customers and workers on board.

What’s happening: They're juggling mismatched supply and demand, and asked to alleviate everyone's financial strains.

Driving the news: Yesterday, Uber CEO Dara Khosrowshahi told investors that his firm's ride-hailing business has dropped 60-70% in Seattle so far this year compared with the same period of 2019.

  • Earlier this month, Uber said it will compensate drivers for up to 14 days if they are diagnosed with COVID-19 or asked to self-isolate or quarantine — since they don’t have paid time off as independent contractors.
  • Lyft, Instacart, and others are providing similar compensation.

This still leaves a lot of drivers worried and frustrated. They have to keep working to generate income — and fulfill consumer demand — despite the risk of getting infected by passengers.

Other firms are attempting similar balancing acts. Food delivery companies are seeing a surge in demand as people stay home and restaurants are forced to serve takeout only.

  • Drivers face the same health and financial risks.
  • Some companies are waiving certain restaurant fees, though they’re mostly focused on new eatery signups.

The clearest tension between the two sides of the marketplace is playing out at Airbnb: Travelers want refunds for their canceled reservations, but hosts want to keep the money, especially if it’s a significant source of their income.

The bottom line: These companies have spent years claiming that they are simply neutral marketplaces and that their workers and hosts are “entrepreneurs” — but leaving those people with all financial responsibility is backfiring now.

  • The firms are asking the federal government to relieve drivers, restaurants, and hosts’ economic strain.
  • Even if Uncle Sam does step in, the companies are already facing public pressure to help now.

Go deeper

Natural gas pipeline project cancelled after Supreme Court victory

Photo: Rafael Henrique/SOPA Images/LightRocket via Getty Images

Dominion Energy announced Sunday it has agreed to sell its natural gas transmission and storage network to Warren Buffett's Berkshire Hathaway in a deal valued at $10 billion, including the assumption of debt.

Why it matters: The deal comes as Duke Energy Corp. and Dominion Energy announced they are canceling their plans for the $8 billion Atlantic Coast Pipeline following a Supreme Court ruling. The ruling removed major hurdles for the companies, but "recent developments have created an unacceptable layer of uncertainty and anticipated" for the project.

Trump campaign "strongly" encourages face masks at outdoor rally

Photo: Jabin Botsford/The Washington Post via Getty Images

The Trump campaign will be providing face masks and hand sanitizer for all attendees at an upcoming rally Saturday in Portsmouth, New Hampshire.

  • The campaign said in an email on Sunday that attendees are "strongly encouraged" to wear the masks.

Why it matters: The campaign's first coronavirus-era rally in Tulsa, Oklahoma, was notable for its lack of masks.

Updated 3 hours ago - Politics & Policy

Coronavirus dashboard

Illustration: Aïda Amer/Axios

  1. Global: Total confirmed cases as of 2 p.m. ET: 11,317,637 — Total deaths: 531,729 — Total recoveries — 6,111,910Map.
  2. U.S.: Total confirmed cases as of 2 p.m. ET: 2,852,807 — Total deaths: 129,718 — Total recoveries: 894,325 — Total tested: 34,858,427Map.
  3. States: Photos of America's pandemic July 4 ICU beds in Arizona hot spot near capacity — Houston mayor warns about hospitals
  4. Public health: U.S. coronavirus infections hit record highs for 3 straight days.
  5. Politics: Former Trump official Tom Bossert says face masks “are not enough”
  6. World: Mexican leaders call for tighter border control as infections rise in U.S.
  7. Sports: Sports return stalked by coronavirus
  8. 1 📽 thing: Drive-in movie theaters are making a comeback.