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Rick Bowmer / AP

The cover of tomorrow's Washington Post Outlook section: "The 'empowered consumer' doesn't get much say: United shows that companies are still boss." Author Jacob Silverman writes:

Air travel is the most concentrated version of an essentially authoritarian experience that can be found throughout today's economy.

The big lesson learned for passengers: "We live, work, shop, and travel under a system of grossly asymmetric power relationships, in which consumers sign away most of their rights just by purchasing a ticket and companies deputize themselves to enforce contracts with hired goons."

The lesson airline employees learned: "Phones and social media turn consumers into whistleblowers," by AP's Mae Anderson: "Employees need to be ready to react when a situation gets dramatic — and companies should emphasize that anything employees do could be recorded. ... On-site employees need to be given more power to respond to avoid escalating an incident, especially one that might be recorded."

How it's done: "Delta can now offer up to $9,950 to passengers willing to give up seats."

Go deeper

In photos: D.C. and U.S. states on alert for pre-inauguration violence

National Guard troops stand behind security fencing with the dome of the U.S. Capitol Building behind them, on Jan. 16. Photo: Kent Nishimura / Los Angeles Times via Getty Images

Security has been stepped up in Washington, D.C., and state capitols across the U.S. as authorities brace for potential violence this weekend.

Driving the news: Following the Jan. 6 insurrection at the U.S. Capitol by some supporters of President Trump, the FBI has said there could be armed protests in D.C. and in all 50 state capitols in the run-up to President-elect Joe Biden's inauguration Wednesday.

14 hours ago - Politics & Policy

The new Washington

Illustration: Sarah Grillo/Axios

The Axios subject-matter experts brief you on the incoming administration's plans and team.

Rep. Lou Correa tests positive for COVID-19

Lou Correa. Photo: Tom Williams/CQ-Roll Call, Inc via Getty Images

Rep. Lou Correa (D-Calif.) announced on Saturday that he has tested positive for the coronavirus.

Why it matters: Correa is the latest Democratic lawmaker to share his positive test results after last week's deadly Capitol riot. Correa did not shelter in the designated safe zone with his congressional colleagues during the siege, per a spokesperson, instead staying outside to help Capitol Police.