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"Superjobs" of the future are just more work

A person's hand holding out a very long job description
Illustration: Lazaro Gamio/Axios

Among the thorniest questions hanging over experts puzzling out the future of work is what kind of new jobs will be enabled by AI and robotics — and how many there will be, relative to the work that is likely to disappear due to automation.

The big picture: Some predict wild, new jobs, like "cyber calamity forecasters." But in the near term, one likely outcome — already beginning to play out — is that people will be asked to do work that was previously done by 2 or 3 people with very different skills.

Details: These amalgams are what Deloitte is calling "superjobs" in its latest report on human capital, released on Thursday. These future jobs combine "activities and job responsibilities that traditionally would never be brought together," says Erica Volini, Deloitte's U.S. Human Capital Leader.

  • At a big bank — Volini wouldn't say which — investment advisers are starting to become career coaches, too. That's because peoples' skill sets are becoming as important an indicator of their future wealth as investments, she says.
  • At Cleveland Clinic, doctors and nurses are un-specializing, Volini says. Now, its doctors are expected not only to bring in medical expertise, but also to give top-notch bedside care.
  • In manufacturing, Volini sees a potential new line of work in "robot-teaming coordinators": employees who implement automation and work with software developers to train the robots that will carry it out.

If this sounds like more work for fewer people, well, it might be. If history is any indication, a company that can consolidate 100 jobs into 50 people might jump at the opportunity to shave off a good chunk of a department.

Meanwhile, these polymathic super-workers will only make up a slice of the entire workforce. "As we see the emergence of 'superjobs,' we're also seeing growth in commodity jobs, service jobs, and micro-tasks," Volini tells Axios.

  • The latter includes low-paid, largely undesirable tech work, like what's being done by the "digital janitors" Axios' Erica Pandey profiled last week.
  • In 10 years, Volini predicts, 20% to 30% of jobs will be "superjobs," 10% to 20% will low-wage, low-skill jobs, and the middle 60% to 70% will be "hybrid jobs" that require both technical and soft skills.

The bottom line: As Steve reported on Wednesday, economists say automation is destroying jobs faster than it's creating new ones. The big remaining question is whether or not the best new jobs will be widely accessible.