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Customers waiting for information on their Southwest Flights in Chicago, Illinois. Photo: Jacek Boczarski/Anadolu Agency via Getty Images

Southwest Airlines announced on Thursday that flight cancellations this month cost the company $75 million.

Driving the news: The company said it will cut back on flights in December to avoid a similar situation happening again and will plan next year's schedule based on "more conservative staffing assumptions."

  • "We are aggressively hiring to a goal of approximately 5,000 new Employees by the end of this year, and we are currently more than halfway toward that goal," CEO and Chairman of Southwest Gary Kelly said in a release.

Southwest cancelled more than 1,000 flights in the span of a few days earlier this month due to "operational challenges."

  • The cancellations started with a bad weather issue in Florida but escalated due to staffing issues, according to the Wall Street Journal.

Details: The $75 million was a result of the cancellations, customer refunds, and "gestures of goodwill," per the press release.

  • Despite this their plans remain unchanged as far as their schedule for the rest of the month, citing "recent improvement in travel demand trends" that would offset any of the problems moving forward.

What they're saying: "[While] there are lingering effects from the summer COVID-19 surge and recent operational challenges, we are encouraged with renewed momentum in leisure and business traffic, revenues, and bookings—especially over the holidays," Kelly said.

Go deeper

Nov 12, 2021 - Axios Denver

Classes canceled in Colorado as COVID fatigue sets in

An empty classroom in Denver. Photo: Hyoung Chang/Denver Post via Getty Images

Schools in Colorado keep closing due to COVID-19 outbreaks and widespread staffing shortages among substitute teachers, school nurses and bus drivers.

Why it matters: The toll of learning loss due to the pandemic has been enormous — and persistent staffing issues threaten to hinder students' education even further.

City Council member Andre Dickens wins Atlanta mayoral race

Andre Dickens during a rally at Center Stage on November 28, 2021 in Atlanta, Georgia. (Photo by Paras Griffin/Getty Images)

City Council member Andre Dickens won a runoff election Tuesday to become Atlanta's next mayor, soundly beating the council's president Felicia Moore.

The big picture: Dickens was just a few months ago considered to have an outside chance of replacing Mayor Keisha Lance Bottoms, who announced in May that she wouldn't seek a second term.

UN report: Pandemic set to cost global tourism $2 trillion in 2021

A tourist in front of the Eiffel Tower on November 25, 2021 in Paris. Photo:Chesnot/Getty Images

A new United Nations report warns that global tourism will see only modest revenue gains in 2021 after last year's historic losses amid the COVID-19 pandemic.

Why it matters: Tourism revenues in 2020 fell by more than half from the previous year — a significant blow to the global economy, according to analysis by the UN World Tourism Organization (UNWTO).