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Northwell Health's teaching hospital in New Hyde Park, New York. Photo: Northwell Health

Northwell Health, one of the biggest not-for-profit hospital systems in the country, is planning to develop its own system for electronic medical records, with the ultimate goal of selling the technology to other hospitals and clinics.

Why it matters: Physicians, nurses and others generally dislike most of the existing electronic health record systems. But this is an unusually proactive effort from a hospital system to actually solve those problems.

Where it stands: Most hospitals and physician clinics buy digitized systems from a handful of vendors, primarily Epic and Cerner.

  • Clinicians often say the technology is clunky, involves too much typing and clicking, isn't user-friendly, and makes caring for patients more difficult.
  • "Most of the [electronic health record companies], if not all of them ... haven't really addressed the dissatisfaction that physicians have," John Bosco, Northwell's chief information officer, told Axios.

What's next: Northwell will use an existing Allscripts product called Avenel, which uses artificial intelligence and Microsoft's cloud technology, as the chassis of its new system. Clinicians will then shape how the screens look, how voice assist will work and other details that encumber the current process.

  • Northwell plans to roll out the electronic health record in its physician offices and outpatient settings in the next 12–18 months, and perhaps into its hospitals down the road, Bosco said.
  • He did not disclose how much this would cost, but he said it will be "beyond the tens of millions."
  • The bigger goal is to sell this system to other hospitals and doctors, and "our agreements with Allscripts envision that," Bosco said.

Yes, but: Many physicians have expressed skepticism about AI's potential to change electric health records. Hospital systems also have little to no experience as tech companies.

Go deeper

Updated 1 hour ago - World

Myanmar's deposed leader Aung San Suu Kyi sentenced to 4 years in prison

An anti-coup protest in Yangon, Myanmar.Photo: Hkun Lat/Getty Images

A Myanmar court sentenced the country's ousted leader, Aung San Suu Kyi, on Monday to four years in prison on charges of "inciting public unrest" and breaking COVID-19 protocols, per the New York Times.

Why it matters: It's the first of several verdicts that could result in the 76-year-old Nobel laureate being imprisoned for the rest of her life. The 11 charges she faces have been widely criticised as politically motivated.

4 hours ago - World

Pope Francis denounces European governments' migrant response

Pope Francis adresses refugees at the Reception and Identification Centre (RIC) in Mytilene on the island of Lesbos on Sunday. Photo: Louisa Gouliamaki/Pool/AFP via Getty Images

Pope Francis criticized European countries' response to migrants and asylum seekers during his visit to a refugee camp on the Greek island of Lesbos Sunday.

Why it matters: The pope said "migration is a humanitarian crisis that concerns everyone," but little had changed in the global response to displaced peoples since his first visit to Lesbos five years ago, per a transcript of his remarks. "Human lives, real people, are at stake. ... let us stop this shipwreck of civilization!"

Chris Cuomo accuser: On-air "hypocrisy" spurred report

Journalist Chris Cuomo. Photo: Gilbert Carrasquillo/GC Images

A woman who accused fired CNN journalist Chris Cuomo of sexual misconduct said Sunday she decided to come forward after learning of his comments about women who made similar accusations about his brother. He denies her allegations.

Why it matters: Her attorney Debra Katz said in a statement that she heard "the hypocrisy" of his on-air words about his brother, former New York Gov. Andrew Cuomo, and was "disgusted by his efforts to try to discredit these women," so "retained counsel to report his serious sexual misconduct against her to CNN."