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This week in dystopia: Amazon's employing 20,000 fewer holiday workers this year; they're being replaced by robots. More than 500,000 African children will no longer receive a vital vaccine this year, after Merck decided to sell it to China instead. Booz Allen Hamilton, McKinsey & Company and Boston Consulting Group have all played critical roles in Crown Prince Mohammed bin Salman's drive to consolidate power. Do you know your customer lifetime value?