How a Charlotte family is redefining home design
A message from: Renewal by Andersen
Replacing windows and doors might seem straightforward — until the decisions start stacking up.
Why it's important: For Charlotte-area homeowners, the choices go beyond style. Materials, energy efficiency and installation all affect how a home looks, feels and functions over time.
- The right choice is not only about the product; it's about having a clear process, trusted guidance and one team accountable from start to finish.
Renewal by Andersen of Greater Charlotte, locally owned by the Sullivan family, has built its approach around that end-to-end expertise.
The story: The family — Larry, Sharon and Colin Sullivan — acquired the local franchise in 2018.
- Since acquiring the local franchise in 2018, the Sullivans have grown the business from 23 employees to nearly 300 and expanded operations into South Carolina.
- Today, the company serves homeowners across Greater Charlotte, the Piedmont and the western Carolinas.
The background: Renewal by Andersen's end-to-end approach is rooted in a decision its parent company made decades ago.
By 1959, Andersen Corporation had spent $35 million creating and patenting vinyl windows.
- But after their engineers determined vinyl lacked the durability customers deserved, the company installed zero of them.
Instead, Andersen developed a different solution: Fibrex® material, an exclusive composite used by Renewal by Andersen today.
Here's the deal: That commitment to quality carries through the full homeowner experience.
The Sullivan family's team handles the process from initial design consultation to custom manufacturing and final installation, giving homeowners a single point of contact throughout the project.
How it's done: The process starts with a free, 90-minute in-home consultation designed around the homeowner's needs.
- The session is meant to be collaborative and pressure-free, giving homeowners time to ask questions, explore hardware finishes and understand what they're buying.
- Consultants then help customize a solution that pairs the homeowner's design goals with the energy efficiency of Fibrex material.
- After a homeowner decides to move forward, an installation project manager will take precise measurements and confirm project details.
- Certified Master Installers then handle installation, clean up and walk homeowners through the finished product.
What's in it for you: The goal is to make a high-stakes home upgrade feel more manageable.
Worth a mention: The Sullivan family's commitment to Charlotte extends beyond the homes their team renovates.
Through Renewal Cares for the Carolinas, the company supports local organizations and community efforts across the region, including the American Cancer Society and Habitat for Humanity.
- The impact: The affiliate has made more than $500,000 in lifetime community investments, including more than $130,000 donated to local organizations in 2025.
The takeaway: Upgrading windows and doors shouldn't feel like a maze of disconnected decisions.