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A screen displays a holding page of the Gov.UK Government website portal on June 8 after Fastly's internet outage. Photo: Leon Neal/Getty Images

Fastly, the popular content delivery network (CDN) hit by a global internet outage Tuesday, chalked the episode up in a blog post Tuesday to a software bug triggered by a customer changing their settings.

The state of play: Fastly's outage caused a slew of popular websites — including The New York Times, CNN, Reddit, Spotify, Twitch, GitHub, gov.uk, Hulu, HBO Max, PayPal, Vimeo, Shopify — to crash.

Why it matters: The episode highlighted "how the much of the global internet is dependent on a handful of behind the scenes companies like Fastly that provide vital infrastructure, and it amplified concerns about how vulnerable they are to more serious disruption," the AP writes.

The big picture: The bug was introduced in a software update deployed May 12, and was triggered Tuesday by a customer making a "valid" change in their computer settings, Nick Rockewell, Fastly's senior vice president of engineering and infrastructure, wrote in the blog post.

  • The company is working to fix the bug in their network and to understand how the bug it wasn't detected during the update's testing phase.

What they're saying: "We detected the disruption within one minute, then identified and isolated the cause, and disabled the configuration. Within 49 minutes, 95% of our network was operating as normal," said Rockwell.

  • "This outage was broad and severe, and we’re truly sorry for the impact to our customers and everyone who relies on them," he added.

Go deeper

Updated Jun 8, 2021 - Technology

Major news, social media sites back online after massive internet outage

Dozens of major websites — including The New York Times, CNN, Reddit, Spotify, Twitch, GitHub, gov.uk, Hulu, HBO Max, PayPal, Vimeo, Shopify — were beginning to return online Tuesday morning after crashing in an apparent internet outage.

What's happening: The cause of the massive outage was not immediately clear. Fastly, a popular content delivery network (CDN), confirmed it was experiencing an outage on its website and said around 7 a.m. ET that a fix had been implemented.

911's digital makeover

Illustration: Annelise Capossela/Axios

A next-generation 911 would allow the nation's 6,000 911 centers to accept texts, videos and photos.

The big picture: U.S. emergency communications have remained stubbornly analog, but Congress is about to take another run at dragging 911 into the digital age.

Biden enlists business leaders in campaign for vax mandates

President Joe Biden at a meeting with business leaders Sept. 15, 2021. Photo: Oliver Contretas/Getty Images

President Biden convened a meeting of top business leaders Wednesday to build support for a sweeping vaccine mandate that will affect most of America's workers. The message: Vaccines work, and the stalled uptake is holding back the economy.

Why it matters: As vaccine rates have flattened across the country, business leaders have the power to impact their employees’ decisions. Many corporate leaders had been looking for stronger federal guidance to lean on.

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