Apr 23, 2019

Your lunch is watching you

Illustration: Sarah Grillo/Axios

One unexpected byproduct of the robotization of food — an accelerating trend I reported on last week — is an explosion of data about eaters' habits and preferences.

Why it matters: Companies often use this information to personalize food or ads to individual preferences. But seemingly trivial information about what and when you eat is also a gold mine that companies share with other interested parties — like your employer.

The same tradeoff at the center of the internet — personal information for convenience — is at play with trendy new food robots. When that data reveals something about employee work habits, their bosses get very interested.

Two companies that are selling drinks and food inside offices are also gathering valuable information on who buys them, and when.

  • Briggo, a robotic barista, prepares specialty coffees ordered on an app, so that you can grab a nice cappuccino rather than scorched office coffee as you arrive at work.
  • Byte places large, fancy vending machines in offices, offering employees easy access to healthy lunches and snacks while keeping them near their desks.

"We know everything about you, everything about the drinks you ordered," said Charles Studor, Briggo's founder, said at a food robotics conference last week. "We blow [employers] away with how much data we have about customers," he said.

  • Briggo collects information about employees — like when they arrive at work, and their circadian rhythms, according to Briggo VP of Marketing Mike Westgate — and shares anonymous patterns with employers. The bots have been slinging beans at Dell's Austin-area headquarters for three years.
  • Byte convinced one law firm of the machines' worth when it revealed how many more hours were billed because lawyers stayed at the office during lunch, the company's co-founder, Lee Mokri, said at last week's conference. Mokri later told Axios he estimates Byte saves employers 140 hours of productivity a month, on average.

What they're saying: Both companies say they share aggregate usage data, not individuals' habits, with employers.

  • The one exception: Briggo found that an employee was gaming its promotions and sign-up bonuses. The company tattled on the employee, who was fired.
  • Briggo says it's never heard privacy concerns from employees. "I suspect most folks can deduce the amount of information we know about them," said Westgate.

Go deeper: Automating food from farm to front door

Go deeper

Coronavirus dashboard

Illustration: Aïda Amer/Axios

  1. Global: Total confirmed cases as of 3:30 p.m. ET: 1,536,979 — Total deaths: 93,425 — Total recoveries: 346,376Map.
  2. U.S.: Total confirmed cases as of 3:30 p.m. ET: 451,491 — Total deaths: 15,938 — Total recoveries: 24,790Map.
  3. Public health latest: U.S. has expelled thousands of migrants under coronavirus public health orderDr. Anthony Fauci said social distancing could reduce the U.S. death toll to 60,000.
  4. Business latest: The Fed will lend up to $2.3 trillion for businesses, state and city governments — Another 6.6 million jobless claims were filed last week.
  5. World latest: Boris Johnson is moved out of ICU but remains in hospital with coronavirus.
  6. 🎧 Podcast: Your hydroxychloroquine questions answered.
  7. What should I do? Pets, moving and personal healthAnswers about the virus from Axios expertsWhat to know about social distancingQ&A: Minimizing your coronavirus risk.
  8. Other resources: CDC on how to avoid the virus, what to do if you get it.

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Biden rolls out new policies in effort to court Sanders supporters

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The Biden campaign announced two new policies on Thursday on health care and student debt that are squarely aimed at appealing to supporters of Bernie Sanders, who ended his campaign for the Democratic nomination on Wednesday.

Why it matters: The policies don't go as far as Sanders' platform, but they signal that Biden is serious about incorporating elements of his former rival's agenda in an effort to help unify the Democratic Party and defeat President Trump in the general election.

Reports: Saudi Arabia and Russia reach major deal to cut oil production

Photo: Joe Klamar/AFP via Getty Images

OPEC+, led by mega-producers Saudi Arabia and Russia, reached a tentative agreement Thursday to impose large cuts in oil production as the coronavirus pandemic fuels an unprecedented collapse in demand, per Bloomberg and Reuters.

Why it matters: The revival of the OPEC+ collaboration patches up the early March rupture between the countries, which had pushed already depressed prices down much further by threatening to unleash even more new supplies into the saturated market.