Stories

The big picture: Facebook’s year of missteps

A closeup of a frowning Mark Zuckerberg
Photo: Tom Williams/CQ Roll Call

Facebook's troubles in Washington have accumulated over the past year not as the result of a single scandal but through a pileup of missteps large and small.

Why it matters: The controversies — and Facebook’s sometimes-halting response — have painted a picture for policymakers of a company unable to be totally forthcoming about its past mistakes.