Feb 27, 2021 - Economy
E-commerce sales rose to more than $211 billion in Q2 of 2020
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As e-commerce sales spiked during the pandemic, backroom warehouse labor rose to meet the demand.
Why it matters: With more Americans employed in the warehouse sector, the quality of those jobs — and the effect automation will have on them — will be increasingly important.
By the numbers: E-commerce sales rose to more than $211 billion in the second quarter of 2020 as the pandemic shifted consumers online.
- That represented an all-time high of 16.1% of total retail.
- Though total e-commerce and the percentage of all sales fell slightly by the end of 2020 as the pandemic slowed somewhat, e-commerce sales were still up more than 5,000% from when tracking began at the end of 1999.
Behind the scenes: Employment in warehouses and storage — the backbone of the e-commerce industry — rose to more than 1.4 million workers by last month, more than double the total from a decade ago.
- According to ZipRecruiter, the average salary of an e-commerce fulfillment worker comes out to $17.13 an hour — above the $15 minimum wage progressives have been trying (and failing so far) to put into law, but below the median wage for U.S. workers as a whole.
