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Nancy Lublin attends 2019 Forbes Healthcare Summit in December 2019 in New York City. Photo: Steven Ferdman/Getty Images

Crisis Text Line CEO Nancy Lublin was ousted by the nonprofit's board of directors on Friday, in response to allegations of racism and mistreating staff.

The big picture: The crisis hotline has emerged as a key mental health resource — particularly for younger people — amid the coronavirus pandemic, as individuals grapple with how to cope in a drastically changed world.

  • Lublin's termination — effectively immediately, per the board — follows a stream of Twitter posts that used the hashtag #notmycrisistextline alongside allegations of micro-aggressions and abuse.

What they're saying: "Crisis Text Line is not the safe and welcoming place it should be," the board of directors wrote to staff in a letter on Friday. "We recognize and apologize for our role in enabling this environment to persist. We take full accountability and are ready to address these issues head-on. No form of racism or bullying of any kind will be tolerated at Crisis Text Line."

  • Anti-racist trainings for board members will begin in July, the board told staff.
  • In light of nationwide Black Lives Matter protests against police brutality and misconduct, the company is also examining alternatives to sending law enforcement to help those in crisis who use the hotline, saying: "We are committed to saving lives, but must balance between the life-saving work of active rescues and the potential risks associated with sending law enforcement to people's homes."

Go deeper: Crisis Text Line fills added role in coronavirus pandemic

Go deeper

Updated 1 hour ago - Politics & Policy

Coronavirus dashboard

Illustration: Aïda Amer/Axios

  1. Politics: Fauci says he accepted Biden's offer to be chief medical adviser "on the spot" — The recovery needs rocket fuel.
  2. Economy: U.S. economy adds 245,000 jobs in November as recovery slows — America's hidden depression: K-shaped recovery threatens Biden administration.
  3. Education: Devos extends federal student loan relief to Jan. 31
  4. States: New Mexico to allow hospitals to ration coronavirus medical care
  5. Vaccine: What vaccine trials still need to do.
  6. World: UN warns "2021 is literally going to be catastrophic"
  7. 🎧 Podcast: Former FDA chief Rob Califf on the vaccine approval process.
2 hours ago - Health

A safe, sane survival guide

Photo: Luka Dakskobler/SOPA Images/LightRocket via Getty Images

We all know, it’s getting worse.

Reality check: Here are a few things every one of us can do to stay safe and sane in coming months:

Biden's debut nightmare

President-elect Biden speaks in Wilmington on Nov. 24. Photo: Chandan Khanna/AFP via Getty Images

A dim, gloomy scene seems increasingly set for Joe Biden's debut as president.

The state of play: He'll address — virtually — a virus-weary nation, with record-high daily coronavirus deaths, a flu season near its peak, restaurants and small businesses shuttered by wintertime sickness and spread.