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Nancy Lublin attends 2019 Forbes Healthcare Summit in December 2019 in New York City. Photo: Steven Ferdman/Getty Images

Crisis Text Line CEO Nancy Lublin was ousted by the nonprofit's board of directors on Friday, in response to allegations of racism and mistreating staff.

The big picture: The crisis hotline has emerged as a key mental health resource — particularly for younger people — amid the coronavirus pandemic, as individuals grapple with how to cope in a drastically changed world.

  • Lublin's termination — effectively immediately, per the board — follows a stream of Twitter posts that used the hashtag #notmycrisistextline alongside allegations of micro-aggressions and abuse.

What they're saying: "Crisis Text Line is not the safe and welcoming place it should be," the board of directors wrote to staff in a letter on Friday. "We recognize and apologize for our role in enabling this environment to persist. We take full accountability and are ready to address these issues head-on. No form of racism or bullying of any kind will be tolerated at Crisis Text Line."

  • Anti-racist trainings for board members will begin in July, the board told staff.
  • In light of nationwide Black Lives Matter protests against police brutality and misconduct, the company is also examining alternatives to sending law enforcement to help those in crisis who use the hotline, saying: "We are committed to saving lives, but must balance between the life-saving work of active rescues and the potential risks associated with sending law enforcement to people's homes."

Go deeper: Crisis Text Line fills added role in coronavirus pandemic

Go deeper

Biden confronts mounting humanitarian crisis at the border

Illustration: Eniola Odetunde/Axios. Photo: Pool/Getty Images     

Just over a month into his presidency, President Biden is staring down a mounting crisis at the border that could be just as bad as the ones faced by Barack Obama and Donald Trump, if not worse.

Why it matters: Immigration is an issue that can consume a presidency. It's intensely and poisonously partisan. It's complicated. And the lives and welfare of vulnerable children hang in the balance.

Erica Pandey, author of @Work
2 hours ago - Economy & Business

The rise of vaccine passports

Illustration: Annelise Capossela/Axios

Vaccine passports were touted early in the pandemic as an important piece of the plan to get people back to normal life. Now they’re becoming a reality.

Driving the news: CLEAR, the secure digital identity app that you see in airports around the world, and CommonPass, a health app that lets users securely access vaccination records and COVID test results, have joined forces.

"Vaccine tourism" stretches states' supplies

Illustration: Sarah Grillo/Axios

Americans who are highly motivated to get vaccinated are traveling across state lines after hearing about larger vaccine supplies or loopholes in sign-up systems.

Why it matters: "Vaccine tourism" raises ethical and legal questions, and could worsen the racial socioeconomic and racial inequalities of the pandemic.