Stories

SaveSave story

Lyft staffers reportedly viewed consumers' private information

A Lyft driver navigates to her passenger.
A Lyft driver navigates to her passenger. Photo: Mike Coppola / Getty Images for Lyft

TechCrunch reports that Lyft staffers were able to view passengers' information, including where they were picked up and dropped off, and the feedback from drivers about their customers. Lyft says it is investigating the issue.

Why it matters, per Axios' Dan Primack: Lyft has portrayed itself as the ethical alternative to Uber, but the contrast might not really be quite so stark.