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Photo: Yuriko Nakao/Getty Images
Airbnb has hired Tara Bunch as its new head of global operations, overseeing customer service, trust and safety, and payments. Bunch is currently Apple's vice president of AppleCare.
The big picture: Bunch is filling a crucial gap since the departure of Airbnb's chief operations officer Belinda Johnson last year, especially as Airbnb, which has been hit hard by the collapse of the travel business during the pandemic, starts trying to make consumers comfortable staying in other people's homes again.
Go deeper: Airbnb cuts 25% of workforce