Slack CEO: Leadership is getting people to believe in the possible

• "People either treat others as obstacles or enemies. When we fail in own standards, the instinct is to push blame on others."
• “People really, really remember when you care about them and are respectful, even when the news is bad.”

Butterfield also said he worries that the coronavirus pandemic will increase technological and economic inequality.

"I do hope that we collectively see that we're all here together. If we have that opportunity to change, we should take it."

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