Facebook content moderators speak out about difficulties of job

A dozen current and former employees who moderated disturbing and traumatic content for Facebook at a third-party contractor in Arizona told The Verge that their experiences caused PTSD-like symptoms amid difficult working conditions.

Why it matters per Axios' David McCabe: Facebook has spent over a year promising regulators, media and the public that it will address the flood of malicious content on its platform. Workers in Phoenix and at other content moderation sites are a key part of that effort — and both Facebook and its contractor, Cognizant, told The Verge that adequate support for employees was provided at the site — but their struggles are far less visible than the lives of executives and engineers at Facebook's Silicon Valley HQ.